Mosquito Squad
The Challenge
As Mosquito Squad expanded, their manual, non-digital workflows couldn’t keep up. Without a centralized system, each location operated differently — making it harder to maintain consistency across the network and leaving leadership without clear visibility into performance.
How ServiceMinder Helped
ServiceMinder became the single operating platform for all 116 locations: dispatch and scheduling, call tracking, digital marketing tools, SMS communications, and reputation management. Every franchisee runs the same workflows and data standards, giving the brand confidence in their numbers and clarity on where to focus.
The Results
- 116 franchise locations operating on one platform
- Tripled business efficiency across the network
- Reduced technical downtime in field operations
- 5-year partnership and counting
“ServiceMinder’s capabilities were exactly what we needed then, and 5 years later, remain essential for franchisees’ client communication.”
— Hugh Jones, Director of Product at Authority Brands
"We recognize the importance of ServiceMinder's stability. We trust and rely on it to systematize operations."